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Purpose
This Privacy Policy is designed to help you understand what kind of information we collect in connection with our products and services and how we will process and use this information. In the course of providing you with products and services we will collect and process information that is commonly known as personal data. This Privacy Policy describes how we collect, use, share, retain and safeguard personal data. This Privacy Policy sets out your individual rights, we explain these later in the Notice but in summary these rights include your right to know what data is held about you, how this data is processed and how you can place restrictions on the use of your data.
Who are we?
Sky Links Capital Limited (“Sky Links”) is a company registered in Mauritius and is duly licensed by the Mauritius Financial Services Commission as Investment Dealer (Full-Service – Excluding Underwriting).
How does Sky Links process your personal data?
This policy explains how Sky Links handles personal information and complies with the requirements of the Mauritius Data Protection Act 2017 (the “Act”). If you have any further questions in relation to this policy, please contact us on info@skylinkscapital.com.
What is Personal Data?
Personal data is information relating to an identified or identifiable natural person. Examples include an individual’s name, age, address, date of birth, gender and contact details. Personal data may contain information which is known as special categories of personal data. This may be information relating to an individual’s health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, or data relating to sexual orientation. Personal data may also contain data relating to criminal convictions and offences.
Collecting information relating to individuals
We will use your personal data for the performance of our contract with you, to provide you with our services as Investment Dealer (Full-Service – Excluding Underwriting), to administer your investments and our business, to respond to any requests from you about services we provide and to process complaints. We will also use your personal data to manage your account, perform statistical analysis on the data we collect, for financial planning and business forecasting purposes and to develop new and market existing products and services. We collect information relating to the contact details and organisational roles of our clients, suppliers and other business contacts. The information will relate to basic information of the person such as names, addresses (whether residential or business), mobile or telephone numbers, e-mail addresses (whether personal or work) and job designations. Draft for Discussion The information we collect during the provision of our services to our clients would be of a more detailed nature such as financial information (income and net worth, financial projections), family background, source of wealth etc, amongst others In most cases, the information we collect would be from the individuals with whom we deal and the medium are either through forms or other types of interaction whether by email, conversations or through thirds parties when there is no direct interaction.
How we deal with and use the personal information
Our main purposes for collecting personal information about individuals are: • Providing our services; • Responding to requests; • Maintaining client relationship; • Notifying clients of our product offerings and developments; • Reporting and management; • Compliance purposes (we share information with third parties such as world-check, KYC 360) • Any purpose that would relate to our business We may use personal information about individuals to market our services, including by email. However, individuals have the right to object to the processing of personal data concerning him/her for such marketing by emailing to us on info@skylinkscapital.com. If we collect or use personal information in ways other than as stated in this policy, we will ensure we do so pursuant to the requirements of the Act.
Disclosure of personal information
Sky Links does not routinely disclose personal information to other organisations unless: • required by law; • use or disclosure is permitted by this policy; • we believe it necessary to provide you with a product or service which you have requested or are contracted to; • to protect the rights, property or personal safety of any member of the public or a customer of Sky Links or the interests of Sky Links; or • you give your consent. Except as set out in this policy, we do not sell or trade personal information to third parties or allow such third parties to use that personal information.
Transfer of information outside Mauritius
We may transfer your data to third parties based outside of Mauritius Area. This is necessary for the purposes of administering our business and/or managing your investments. Such parties are not permitted to use your personal data for any other purpose than for what has been agreed with us. These parties are also required to safeguard your personal data through the use of appropriate technical and organisational data security measures and are prohibited from disclosing or sharing your data with other third parties without our prior authorisation, or unless as required by law. Draft for Discussion Please contact us on info@skylinkscapital.com for a list of countries and organisations your personal data may be transferred to and/or for further information on the measures undertaken to safeguard your data.
Your rights
The right to be informed about the personal data being processed; • The right of access to your personal data; • The right to object to the processing of your personal data; • The right to restrict the processing of your personal data; • The right to rectification of your personal data; • The right to erasure of your personal data;
Privacy on our web site
This policy also applies to any personal information we collect via our website . In addition to personal information you provide to us directly, Sky Links may also collect personal information from you via its website. Cookies may be used on some areas of our websites. A cookie is a small software application which allows a website to recognise a previous user and to observe how a user navigates within a website. Cookies are now used as a standard by many websites. Sky Links uses cookies to improve the navigational experience of visitors to our websites and to make them easier to use. We are not responsible for the privacy practices or policies of those sites. We encourage our users to review each website’s privacy policy, especially if you intend to disclose any personal information via that site If you are concerned about cookies, most browsers now recognise when a cookie is offered and permit you to opt out of receiving it. If you are not sure whether your browser has this capability, you should check with the software manufacturer or your internet service provider. In most cases, you can refuse a cookie and still fully navigate our website. This web site contains links to other sites. A link to another website is not an express or implied endorsement, promotion or warranty of the products or services offered by or accessible through that site or advertised on that site. This privacy statement applies solely to information collected by this Web site.
Access to information
We will provide access to personal information upon request by an individual, except in the limited circumstances in which it is permitted for us to withhold this information (for instance, where granting access would infringe another person’s privacy). When you make a request to access personal information, we will require you to provide Draft for Discussion some form of identification (such as a driver’s licence or passport) so we can verify that you are the person to whom the information relates. In some cases we may also request an administrative fee to cover the cost of access. If at any time you want to know what personal information we hold about you, you may contact us in writing or by email.
Rectifications, erasure or restriction of processing
If you believe that information we hold about you is incorrect or out of date, or if you have concerns about how we are handling your personal information, please contact us and we will try to resolve those concerns. If you wish to have your personal information deleted, please let us know and we will take reasonable steps to delete it (unless we need to keep it for legal, auditing or internal risk management reasons). If Sky Links becomes aware of any ongoing concerns or problems concerning our privacy practices, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact our Data Protection Officer or email us.
Changes to Our Privacy Policy
If there are updates to the terms of our Privacy Policy, we will post those changes and update the revision date on this website, so you will always know what information we collect online, how we use it and what choices you have.
